I'm not sure why you are still having an issue. It was fixed last week and the majority of us have successfully filed. I cannot confirm because I threw in the towel one day too soon and fought it out with TT to get a free online version and filed that way. The next day it was fixed. If you are still having issues, try that route. Make them give you a "service code" and when you enter that code when filing your return you need to see a zero balance. Don't provide a credit card. I made that mistake, my code didn't work and had to call TT a number of times but was eventually refunded the $89 I paid. I know it's twice the work, but I ran my desktop version simultaneously with the online version and copied it on the the online return. And once you have filed, you can save the file to your desktop, open it in TT and you'll have a local version for next years taxes. I hope this helps.
