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I guess my problem is the inconsistency.

 

Box 13 value from the Casinos is “NV 5555555”, for example.  After calling, I was told to leave it blank, which I did, because NV does not collect tax.

 

But the SmartCheck rejects it being blank.  It then gives the option to select Nevada from a menu.

 

I think either the form needs to be fixed, or SmartCheck needs to be fixed.  They contradict each other.