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My return was rejected several times for incorrect previous year AGI, even though I went online and confirmed that the AGI was correct. The IRS uses AGI or a PIN to verify that you are who you say you are. I went online to IRS and had PIN generated and resubmitted. It worked. Think a new PIN is needed every year. Program should flag AGI OR PIN as potential issue instead of pointing to PIN.
‎February 21, 2024
6:52 AM