Chat Support
Tues, Feb 20 @ 450pm
Are you aware of the MS Turbo Tax import issue where MS is sending incorrect transaction data in the download file?
"This is a known issue that our team is currently working to resolve which should be complete by the end of this week."
Was the incorrect data sent to the IRS?
"I am unfortunately unable to confirm if it was sent to the IRS, but if it was we will send updated information once our team has made the necessary updates."
Is Morgan Stanley going to send an email comms advising customers when this is fixed?
"you will be notified once this has been resolved. I do sincerely apologize that this is causing a delay in filing taxes. We will notify you once this has been resolvd."
