See this thread for another discussion of the issue where the state program payment screen wouldn't display properly, and recommended solutions.
In Windows 10, a user's fix for the "hung" pop-up window for payment of state e-file charges was to go to Settings for display resolution and make sure it is at 100%. Many displays default to 125% or 150%.
Restart TurboTax after you change the display to 100%. Then the "continue" button will work on the payment pop-up from the state e-file payment screen. Clicking on that will generate a pop-up to log into your Intuit account and pay.
@RobertL418
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