Can't save or Save as (keep spinning.. not responding) - turbo tax 2023 deluxe desktop version windows 10

I have no problem installing and so far, i can't  do save and save (or check for updates, because it will save first).  It keeps saying not responding.  However, I have no issue when I click save to pdf, it at least prompts me a file location to save.  But I just can't do Save or Save as.

 

I turned off firewall, turned off security, sfc /scannow, run as Administrator.  set permission to all on that C drive. I got 10 gig space,  enough disk space.  I tried everything, but it is frozen when I try to save or save as.

 

Anyone has the same issue and knows how to fix it?  (I used to have no problem with previous version, this is getting worse!)