brlanger
New Member

Get your taxes done using TurboTax

I had to go through several recommendations to get through this mess.  

First I tried to reinstall TurboTax.  It recognized the program was installed so I chose the fix and reinstall option.  I then opened TurboTax and it tried to got through the update process which again caused by system to crash in the middle of updating which was my issue I ENCOUNTERED the first time.  So I did the fix and reinstall again.  This time I followed another recommendation to download the update file separately recommended as one of the other fixes.  Then I had to delete the state file and reupload the state file that I had to purchase a second time because the program I originally bought included one state download.  In total it took me about 7 hours to figure this all out.