Hmmm…it looks like we hit a slight snag -2024 desktop TT premier

  • No go. All cookies, site data, etc cleared from my browser.., not sure how that was relevant since I’m using desktop installed software. 
  • Restarted pc. 
  • Restarted turbotax only instead efile, i selected “mail” return hoping to clear whatever residue efile software flag maybe causing the prob
  • Saved tax file with that setting
  • Restarted TT and this time elected efile. 
  • After each screen leading up to selecting “pay by credit card” I manually saved the file 4 times (once every screen).
  • TT stated it would save the file after selecting “pay by credit card” and after I had already saved the file 4 times leading up to this point in the process.
  • Without fail, I continued to get the “Hmmmm… it looks like…” error.
  • uninstalled and reinstalled but now i can’t reinstall state TT software without getting the exact same “Hmmm.. it looks like..” error. Now i can’t file just fed efile… can’t get TT to get tgat far

I’d prefer NOT to snail mail my printed copy. There is a software bug there somewhere. In the TT community forum, I see the exact same error was prevalent in 2021 and 2022 vers of TT. Might want to start your research there. My error was occurring in a desktop version… the 2021 and 22 numerous complaints may or may not have been desktop installations.

 

Would appreciate a resolution to this prob.