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Get your taxes done using TurboTax
To look into this further and submit it to the appropriate team for possible correction, it would be beneficial to have a diagnostic copy of an actual user's tax return in order for the change to be considered. You can help by providing that diagnostic tax file.
The diagnostic file will not contain personally identifiable information, only numbers related to your tax forms. If you would like to provide us with the diagnostic file, follow the instructions below and post the token number in a follow-up thread.
Since you are using a Mac version of TurboTax, go to Help. Then select Send File to TurboTax Agent. This should generate your token number.
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‎February 18, 2024
8:39 AM