I'm new to this Support chain and I'm replying to this issue because it's been such a pain to get in touch with someone from Intuit. The issue involves the IRS IP PIN entry. In both the 2022 and 2023 versions of the desktop Tubro Tax software, the STEP-by-STEP process takes you to a screen that allows you to enter your IRS PIN number/s. The problem is the field size. On that screen, Turbo Tax only allows 5 of the 6 digits provided by the IRS PIN number. If you submit this to the IRS, they will reject it. Had this happen both years. I correction involves going back into the Federal Information Worksheet and entering the correct 6 IP PIN number into that form. Once you do this and resubmit, the IRS is happy. I'm trying to get Intuit to investigate this and determine if this is a real issue with the metadata of the Step-by-Step form, or if I'm just doing something wrong. I've managed to correct it both years, but I"m grateful I kept notes. Thanks.
