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Get your taxes done using TurboTax
First of all, I don't recall any instruction informing us to wait until February 15th. Secondly, no TurboTax Help person gave any indication that the problem might have been related to filing before February 15th. We had a hard enough time for them to even admit there was a programming issue. Thirdly, TurboTax never communicated with its affected customers as to what they were doing about the issue (no contact at all). Fourth, it was only through the Forum that I knew the problem had finally been corrected. You might be willing to "leave it there,' but TurboTax will have lost many customers in the future because of their atrociously poor performance with this episode.
‎February 15, 2024
11:09 AM