Well, I tried to call support. I explained my issue and shared my screen. I went through exactly what I had done and got the sign on error. He knew nothing about how to change the login TurboTax was using to connect to my financial institution. His suggestion was just to key in the information by hand. He said that TurboTax and the institution needs time to sync the login. It has been weeks since I changed the password. Very, very disappointed.
