EPIC FAIL for communication on many levels.
There is a pop-up window that appears after a desktop SW update. One took place last night. As usual, it indicated what module (Fed/State) the updates were made in and when, BUT NO DETAILS.
Perhaps there are so many fixes that it would be internally perceived as self-incriminating and undermine confidence. So they choose to hide behind a curtain until the smoke clears.
I am now forced to look at other options (after over two decades). I am not expecting them to reach out with an apology or plans for process improvement. There's probably no accountability. I wrote an Excel program to run in parallel and do my own taxes. Mid January, my Excel state calculations for tax disagreed with TT by $6. The net taxable amounts on the bottom line were the same in both. Then a couple updates later, both programs agreed. Calculating tax from the bottom line is basic stuff.
More proof that filing early may not be the wisest approach. In the end, use common sense, hope for a FLAT TAX, and vote with your wallet.
