continuing return crashes on turbot deluxe windows 2018

I saved my file in the desktop version and when I open it up again and click on continue return it spins for a while and then crashes. Tried running in admin mode, disabling virus software, uninstalling, reinstalling, manual updates, opening from file location. and every time it crashes after clicking on continue return. I can click on start a new return and work on a new return but I can not retrieve the one that I have been working on. please help.