Yes, this is an error related to entering more than one 1098-INT for mortgage interest on the same property. It was a problem in 2018 when the law was changed, but the software has been updated to fix this issue.
First, if you are using software installed on your computer rather than TurboTax Online, make sure the program is fully updated. You can either update the program when you open it next, or select Check for updates under Online.
If you are working in TurboTax Online, the software isn't the issue.
If you are doing a 2023 tax return, you will be asked which is the current mortgage. For example, you loan started with Bank A, was sold to Bank B, who sold it before the end of the year to Bank C. Bank C is most recent.
The questions are phrased this way to determine the amount of mortgage debt you carried during the year. If your total mortgage debt is more than $750,000, some of it may not be deductible.
If you are preparing a return for 2022, or an earlier year, the question about which is the current mortgage isn't there.
If you have more than one 1098-INT, you have to answer the questions about whether there was an outstanding mortgage principal listed on Line 2 on the 1098.
You need to go back to the deductions section and click on "Edit" mortgage interest statement. Change the line 2 of the mortgage that you no longer have to a 0 (zero) because you no longer have an "outstanding mortgage principal".
Once you change one of them to zero (the one that was paid off) then it should no longer pop up with that error at the end when you go to file.
If this did not help, contact us again and give us more information about what is happening in your return.
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