Latest update - I now have been on the phone for over an hour. She is unable to generate a code for me to get the online version for free. So I either have someone who isn't very knowledgeable, or someone at TT turned off the ability to generate those codes once they saw how many requests were coming through. I asked to speak to a manager ( I hate going that route) but it can take 48 hours for a manager to call back. I need to file my return no later than tomorrow.
