DianeW777
Expert Alumni

Get your taxes done using TurboTax

In this situation, first please try clearing the cookies and cache.   It handles many issues that seem nonsensical on a regular basis. 

  • Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

Once this is complete open your return and check to see if the error is removed.

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