I called TT support today because another user got a "service code" for a free version of TT online. Got my code, re-entered all my info, applied the code, said it was successfully applied, still had to give my credit card to efile and was successfully able to efile online with form 7206. HOWEVER, my credit card was charged the $89 anyways even though I used the code. So yup, another call to TT support who told me the credit takes 3-5 business days to be refunded. Why did it need to be charged if I had the code? This is shameful TurboTax. I've used the software for over 20 years, never experienced an issue like this. Definitely looking elsewhere next year. PLUS I still need to file taxes for a family member who also needs to use form 7206 and the CD version allows for this but not the on-line version. This really stinks!
