Good evening,
I was preparing my joint return and will be taking the standard deduction. According to the IRS website, the standard deduction for 2023 is $27,700 plus an additional $1850 for my over-65 spouse, for a total of $29,550. TurboTax Home & Business calculated the deduction as $29,200 ($27,700 plus $1,500, last year's deduction). I called Intuit and shared my screen to point out the error - and the service rep wanted me to upgrade my product to speak to a tax specialist!
After 50 minutes (mostly on hold), I was told to call back - and they closed the ticket.
Obviously that was NOT the proper way to report an error in TurboTax Home & Business. What IS the proper way? TIA.
