It made me upgrade from free to do my taxes and my only income is disability. Then when I finished it told me I couldn't exile and had to print it out and mail it. When I called customer service the first time when the phone answered all I heard was ladies laughing nonstop for 15 minutes then I hung up and called back. When they answered the second time the lady gave no name. I asked why the program made me upgrade and she said the program had to do something and they get people calling nonstop about it, but the program would not have told me I had to upgrade if really didn't need to. Embarrassing Customer Service. Think next year I'll go back to Hawitt Jackson, at least they never disrespected me when I asked a question and they had real answers.
