Form 5695 includes 3 different credits (technically 2, but really 3).
Part 1 is the Residential Clean Energy Credit, that's solar power, geothermal, fuel cells.
Part 2A is Qualified Energy Efficiency Improvements. That's doors, windows, skylights, insulation, and other air sealing solutions.
Part 2B is Residential Energy Property Expenditures. That's an energy efficient air conditioner, hot water heater, furnace, heat pump, biomass stove, and home energy audit.
If you have those things and they are not on the form, delete the form and run the interview again. If you aren't being asked about those things, you may need to install a program update, or wait for the next update online. But if you don't have those things, there's no reason for the form to be all zeroes, a section can be blank if you didn't make that kind of improvement.
What improvements are you trying to claim?
