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Thanks for responding.  The “Workaround”  exists and is under the control of TT.  I’ve described it without trying to micromanage it.  It seems to me that it is up to the users affected to pressure TT to offer a constructive alternative since they haven’t been able so far to fix their bug.  If enough users are dissatisfied with TT performance, both in fixing bugs and communicating,  TT should hear about it until the get the job done.  There are “Experts” who monitor these posts, and TT employees who do as well.  The have the capability to escalate problems.  

It seems to me that if we do nothing, then that is just what we will get.