Not clickbait.
The workaround for the problem they are having with efiling the desktop version, is to go around the problem and give us an alternative way to file. The on-line version does that. Offering that workaround gives us a choice. It also takes some pressure of the coders who are trying to debug their software. They can use tokens or whatever else they find convenient. But the main message is to get the job done of efiling. This issue has gone on far too long and has been poorly communicated. It is time for the users to insist on something beyond business as usual. We should also know how far this issue has been escalated. For the life of me, I don’t “get” what level of management is tolerating this inadequate performance.
Want to add your voice to the chorus?
