This is nothing more than incompetence at Intuit. Sorry, but I call it like I see it. I suspect they simply put the wrong resources on it or do not have enough people to address the problem. As mentioned the online version works fine - and HR block and other tax agencies have NO issue filing electronically. This is a widespread issue that affects everyone filing with the desktop versions of TT and it should be garnering their top priority. I have been sending clients to the online version or to HR Block - I do not want to risk MY reputation on software bugs. Shame on Intuit for not taking care of this in an expedient manner - this has been going on for more than a week now. Their response to this entire thing has been typical of companies who do not care about their customers.
Intuit : the IRS does not care if you can't get your SH*T together - some fiscal year and business change clients need to file NOW and will be facing extensions because of your incompetence. This entire issue and your response to it is UNACCEPTABLE !
