For a CD purchase -just solved and verified last night. Long time family sharer, it is now slightly more complicated with 2023. You just can't pass the CD as you did in the past, everyone has to setup an Intuit account now. The CD license code gets attached to the Intuit account of the first person that installs/registers the CD. When the next people try to install, it asks them to set up an Intuit account, but then does not allow the CD to set up/install, because that license code from the CD label is already associated with another account(i.e. the first person). So for the 2nd/3rd, etc person to install, they must have the login info (user name & password) from the first person that registered it. THIS IS ONLY NEEDED FOR THE CD INSTALLATION, NOT THE ACTUAL TAX RETURN. Once you install there is a product installation screen which will have the email from the first person and that i can't be changed, this info is only for the product registration/marketing emails, and you can skip over it. So don't fill out anything hit continue. This now takes you into starting your tax return. You can either start with a brand new tax return and enter your name/info or if you have a previous tax turn on your computer, it will ask you to transfer and it will start your 2023 tax return with YOUR name/info and you can get started with your 2023 tax return.
I can't believe there was 4 pages worth of vague answers from "experts" and the Turbo Tax people can't explain the process. Again, this was for a CD install, I am not sure about purchasing and sharing a download version.
I did setup an intuit account when I first tried to install, but I never ended up using it, even after I used the first person login info for the install. There was a screen at the beginning of the install process that showed 1/5 installs (and then I would be 2/5). And just to confirm, I can't see anything of the first users tax return and they can't see anything of mine. All of this intuit account stuff has to do with the installation of the CD, not the tax return or filing. I believe my situation is very similar to most people. My father bought the CD, he installs in on his computer at his house, and I install in it on mine at my house. I do believe this new process is in place to keep the sharing limited to 5 immediate family/close friends. I believe in the past CDs were past around entire dorms/apartment buildings and shared hundreds of times. Good Luck Everyone.
Edit: The license holder owns the computer in my house .
Final update: both my father and I have electronically filed our taxes with no issues, and can not see each others returns.
