amy c, mayve just had a bad day. im not sure. but due to a very slow weekend on their servers. ive noted that their screen share software doesnt keep up with me. she kept asking me to go to this specific spot in my taxes that i had already clicked. each time she told me i clicked it. then i get a "are you ignoring me?" no maam quite the opposite ive been clicking each time youve asked. i informed her that if she was not updating she may need to resend her screen share request as that had fixed it for other experts. im guessing by this time she was flustered bc she was asking me to file another schedule e. for a rental in united kingdom stating that i needed another one.... i asked her if she noted on two screens prior that i had moved my cursor over the original sch E with the foreign address? we go in to edit it and she sees its already been done as i told her. she then says it looks like shes helped me and logs out without the courtesy "whelp, see ya later... thanks for watching me wig out". im probably, definitely going to find someone different to yell at me next year.
