@Dmcganthat's funny!
my 2 cents would be... if you EVER had an instance to NEED to work with the IRS to resolve things (I have from Volunteer Organizations & children filings) you would appreciate additional IRS employees. It is near impossible to resolve ANYTHING with them other than by sending repeated letters back & forth which drags problems on FOREVER!!
@mgm2395 you jumped right into the rabbit hole!!
- the cache/cookie issue ONLY works if you are using online versions. The real code bug currently is on desktop versions of software that TT has yet to resolve and provide in an update to fix customers who download or installed local desktop versions of the program
@ps5 yup.... this is the first year i have had SO MANY issues trying to use the software and I was suspecting the same... constant prompts to "upgrade" what I bought and now a clear "well if you were only using the online version you would be ok" answers are hard to accept. This has been a large enough cluster *you know what* to make me already start thinking of OTHER WAYS to do this next year....
Personally, what I have witnessed from Intuit/TT for a response on this issue is rather lackluster. Based on my career's worth of effort I COMPLETELY understand HOW/WHY this is such a cluster BUT I certainly expected better based on YEARS of previous experience with their solution. Very sadly, it just seems to me that TT has gone the same path as many other solution providers have, too big to be able to be nimble and keep up with changes :(
(JUST my opinion is all, no facts to back it up sorry!)
