HDHP Lapse that didn't happen

TT is giving me a screen that says "Did Mary's High Deductible Health Plan coverage lapse in 2023 due to disability?" and providing a radio button answer, neither choice of which is valid for us. Our family HDHP never lapsed at all for either of us during 2023 or any other year. Where is TT getting this information from and how would TT know anything about our health coverage?