I'm having the same problem...
I could not find any helpful information either out there on the internet or chatting with assistants.
I tried:
- chatting with 4 assistants,
- using 3 different browsers (Google Chrome, Edge, and Safari),
- I cleaned caches and cookies,
- I updated the browsers,
- I navigated incognito
- I removed my firewall,
- I used different devices,
- I log off and log back,
- I restart my computer.
