Yes, if they arrived in April, they can be treated as a resident alien under the terms of the Substantial Presence Test because they were here for 183 days in 2023. They should be able to get all taxes back because their income does not exceed their filing threshold of $27,700.
Now my question is, do each member of the family have a valid Social Security Number, including the children? if not, they would not be eligible for the EIC or the child tax credit. An ITIN would not be valid to claim these credits.
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