I had the same issue.
Sometimes I would get that error and other times nothing would happen. Install window would not even open.
I copied the files from the CD to the computer and double clicked on setup.exe.
Nothing happened. The install was running in the "background processes".
(dont restart the computer before this - Do this after the Install does nothing).
Then I followed this article:
How to perform a clean boot in Windows.
How to perform a clean boot in Windows - Microsoft Support
When I got to the startup Tab (picked Open Task Manager) I started to disable the Apps.
When I got to Display.exe (3) The TurboTax install window popped up and it installed at this point.
Not 100% sure that was the App causing the problem or there was a lag after disabling the apps listed before that. But it worked. (The 4 apps listed before Display.exe (3) were all Apps for my Epson Printer)
So I am betting on Display.exe (3) as the problem.
Also not sure if you have to do the Services Tab as listed in the clean boot article, but I did do that first.
Once TT was installed I enabled all the apps I disabled and then went to the Services tab and Enabled all the services. Picked Apply Then Picked Cancel so there was no restarting of the computer in a clean boot.
I dont have time to uninstall and try again to figure out exactly which app caused the problem.
Maybe this will help someone.
