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After seeing all the responses to this post, I went back to the IRS website and then logged into the ID.me site and received a notification asking if I had received a letter with some 14 digit code, which I have not, so I have requested that letter be resent. However, given that this issue seems widespread I don’t believe that the majority of us were ever sent the letter in the first place. This is such a hassle and inconvenience especially since no one seems to be able to say why this happened and how long we’ll have to wait before we actually revive our refunds. I