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Get your taxes done using TurboTax
You can clear the cache and cookies on the browser you are using when you try to e-file your return. If you are using a Mac, that is probably Safari or Firefox.
- Close TurboTax.
- Clear cache and cookies.
- Open TurboTax.
- Let the program update.
- Try entering the RTN again.
If this still doesn't work for you please contact Support.
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‎February 6, 2024
10:10 AM