Thanks for trying to help CatinaT1, however it didn't work for me. I actually received a new error message before getting the same original error message.
The new message is:
1152: Error extracting Microsoft.NET Framework
4.5 Full.prq to the temporary location
After clicking OK, the previous error message reappeared.
Note that my husband's laptop is also Microsoft 10 OS and the software installed without a hitch. I've been using TurboTax for many, many years and this is the first time I had issues installing it.
I think I'll just go ahead and use my husband's laptop for our taxes this year. I'm due for an upgrade within the next year anyway.
Deb
