CarolineM
Employee Writer

Get your taxes done using TurboTax

Did you start in TurboTax Free Edition? If you did and have a simple return, you may have inadvertently upgraded to a paid product. If that's the case and you want to go back to Free Edition, you would have to clear and start over: <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over-in-turbotax-online">https://...>