You didn't read my reply at all did you? I just spent the last three hours trying to download. It timed out because I can't download it fast enough with my terrible connection. I need the disk to work! I need the disk I paid for! I also spent an hour going to and from the store to get a new disk. You are not delivering the product in a form I paid for and have every reason to expect it to work. I have used this software successfully and happily bought it year after year with no issues for 10 years now. Right now, and with many others I suspect, you are failing, and I am about to go elsewhere for my needs. FIX THIS.
