Cannot import 2023 W2 to TurboTax PC version

After input my employer's EIN and Box 1 number, TurboTax said my 2023 W2 cannot be imported.

 

This also happened in 2023, when I filed taxes for 2022.

 

Before 2022 (inclusive), I always imported my W2 without any problem. The employer has been the same.

 

Any hint why it doesn't work? It's a bit annoying to type 20 numbers.

 

FWIW, my colleagues could import their W2 using TurboTax Mac.  Is this a PC version issue? Thank you!