I called the Help Line as suggested. The suggestion was that the disk was defective and to take it back to the store. Staples in my case. I went to an entirely new store 100 miles away from where i originally bought the software. They were very courteous, and I was able to get a new package of the Home and Business version. I asked if they had been seeing these disks come back defective. They said they had not and had sold many of them, so I took a shot and bought another disk. This disk did not work either. Same result. MSVCP140.dll and VCRUNTIME140.dll are not found and the setup doesn't run. The only other suggestion they had was to download that version from them directly. If that option was realistic, given my slow internet speed way out here in the middle of nowhere, I wouldn't be buying the disk now would I. There is obviously a major flaw in the Home and Business version of the disk no matter where you buy it that they have not recognized yet. We will have to make a stink to get them to recognize the issue and stop inconveniencing long term customer like myself and others.
