BillM223
Expert Alumni

Get your taxes done using TurboTax

"Out of curiosity, would this form issue have any sort of ripple-effect back in the 1040 or is something self-contained as an error on the worksheet?"

 

No, this is just a presentation issue on the 8889, all the numbers on the 1040 are correct.

 

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While we are on the subject of this issue, I need to ask a favor from you:

 

In order to pursue this issue and its rectification, I need a token from you. A token is a pointer to your tax data in our data base. However, the process of creating a token "sanitizes" your return so that all the personally identifiable information is removed. But I will need a sample return (but from a customer) in order to follow through with this. 

 

The instructions below tell you how to create the token and send it to me. Thanks!

 

Online

  • Log into your TurboTax Online tax return
  • On the left, click on Tax Tools
  • Under Tax Tools, click on Tools
  • In Tools Center, click on Share my File with Agent
  • TurboTax will give you a “token”, a 6-digit number
  • Post the token number in this thread
  • Be sure to add to that post “@” “billm223” (without the space in between) so that I will be notified

 

Desktop

  • Open your return in the desktop product
  • Look along the top and click on Online
  • Click on Send Tax File to Agent
  • TurboTax will give you a “token”, a 6-digit number
  • Post the token number in this thread
  • Be sure to add to that post “@” “billm223” (without the space in between) so that I will be notified

@wjkaper 

 

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