Hello,
Thank you for your reply. You wrote the following:
"For the Box 14 entries with category New York IRC 414(h) NY tax exempt, enter the letters NOT directly after your existing description input. Please do not include a space"
None of my w-2's (have 3) contain said entries with the category "New York IRC 414(h) NY tax exempt," That being the case, I went ahead and added the word "not" directly after the existing input descriptions that were contained in box 14 of the W-2 (only 2 of the 3 had entries).
That did not solve the issue. I still cannot e-file my state tax return; NOR can I e file my federal tax return. I suggest that you refer to support ID #[phone number removed]
You then wrote
"Per NYS, you're only required to electronically file your return if you meet all three of the following conditions:
You use software to prepare your own personal income tax return
Your software supports the electronic filing of your return
You have broadband Internet access
You are qualified to mail in your return because your software does not support electronic filing of this form."
That may work for you, but it does not work for me . . .because. . .I paid for e-file functionality; if the best solution intuit can offer is to manually file my tax returns, then I have not received the benefit of my bargain. I wonder if customers who are using H&R block's tax prep software are running into the same issue.
I look forward to hearing back from you.
