DianeW777
Employee Tax Expert

Get your taxes done using TurboTax

It's important to make sure you have a clear/deleted space where the IP PIN was entered.  Use the link below to remove the IP PIN, but before you do that it may be a good idea to clear your cache and cookies.   It handles many issues that seem nonsensical on a regular basis. 

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

Once this is complete open your return, then begin your entry.

 

@jamesbrooks2004 

 

[Edited: 01/30/2024 | 4:19 PM PST]

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