CatinaT1,
Appreciate your response. Very disappointed in TT's response to the issue however. As I mentioned in my original post I made 4 phone calls and spent over 3 hours on the phone with customer representatives who could not offer me a definitive answer on what the problem was. At one point I was told my Federal return was being rejected by the IRS. Scary! Because I was unable to get a resolution I turned to the Community and saw that several people decided to purchase alternate software. So yesterday, I purchased H&R Block Premium software for $87.47. I was just about to start the return using that software when I received your reply about an upcoming fix. I have been a loyal TT customer for over 10 years so I think it would be fair for TT to reimburse me for either the cost of the TT 2023 Home & Business software OR the $87.47 I spent for the H&R Premium software. Please pass this request to the powers to be and let me know what has been decided. Thank you.
Michele Connor
