JohnW152
Expert Alumni

Get your taxes done using TurboTax

This issue sometimes arises when an invalid entry has been entered in certain areas of the program. 

 

Please provide more information about 

  • Where you were in the TurboTax program when this message appeared, and
  • What entries you had previously made in that area of the program

 

Also, see the TurboTax Help article Why am I stuck in a loop in the File section of my return?, if relevant.  This may provide a fix for your issue.