Further update. I spoke to the NYS tax dep't and advised them of the issue stated above.
They have no information on their end that supports the error message that the software provided--namely that the state tax return cannot be e-filed because of rules set by the NYS Tax dep't.
In other words, this is a software issue.
So TT. Are you going to fix this issue. I paid for this program because it provides e-filing functionality. If I cannot e-file my state tax return, because of a software issue, then I did not get the benefit of my bargain.
