- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
I had a repeat of this for the 2023 Tax year. The "Oopsie we had a little trouble processing your billing information . . .". I live abroad but have an active US bank account.
* clearing browser caches -- did nothing different
* trying a different browser (Firefox and Edge) -- did nothing different
* trying mobile and desktop -- did nothing different
* trying Apple Pay and a credit card for payment methods -- did nothing different
* matching an existing USPS approved US Mailing address exactly to a US billing address -- did nothing different
* using gibberish for the US street address, but the correct city, state, and ZIP code, (with matching US mail and billing addresses), Microsoft Edge, Desktop, US credit card -- worked.
* a 90 minute call to Turbotax Customer Support did nothing. The woman was nice and competent at other things. But didn't have anything to help this.
* Then go back and change the Mailing address to my foreign address and file . . ..