I have talked to four different CSR's and spent close to 4 hrs on the phone and no one seems to know what the problem is. Everyone keeps saying to wait till 1/29 or 2/2 or 2/7. If I still cannot e file my return on 1/30 I will purchase a different product and request a full refund. Been using TT for about 10 years and have never had this kind of issue. The software has me in a loop of not being able to efile my NYS taxes because I can't efile my federal due to forms or regulations or other crazy stuff. Ridiculous!!!!
