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Email Marketing
I have used Turbotax for many years and every year, I am flooded with marketing email from Intuit to buy the product. After I've bought the current version, registered it with Intuit, I still am receiving multiple emails each week exhorting me to buy what I've already registered as owning. My preferences all have indicated no marketing emails, but nothing changes. I found nowhere on the website to register a complaint about this behavior, but I'm really tired of the relentless marketing messages. I know Intuit doesn't particularly care how angry its customers are, but this is the only place I've found to voice my complaint, other than making a phone call to customer support (which has not been helpful in the past with this type of issue). It's not the software that's the issue, it's the company policies on marketing.