I am writing to seek clarification regarding the protection plan I purchased from TurboTax for the tax year 2019. Recently, I was notified by the state of California that, according to their records, I owe $9,000 in taxes for that year. This came as a surprise to me since I used TurboTax to file my taxes. I am concerned that there might have been an error in the tax calculation done by TurboTax's software.
Could you please confirm if the TurboTax protection plan I paid for in 2019 covers me for any potential errors made by your filing system? Additionally, I would greatly appreciate it if you could investigate this discrepancy to understand why such a significant miscalculation may have occurred. Your assistance in resolving this matter is crucial for me.
