So I apply for the TT refund advance on 1/21, and I never received any information about the advance no email or anything. Now I called TT on 1/22 and the first person told me that I was never approved or it wasn't advance refund application wasnt accepted, even after I open a credit karma account. The second person told me that even though my taxes was accepted by the IRS, since it won't be process it until the 29 of Jan, I won't get an advance refund. It shows on my tax forms that I apply for the advance refund, and that my refund will be going into the credit karma account. If that was the case I would have never open a new credit karma account only to run around not get an answer on why I wasn't approve or not approve for the rapid refund advance. It just mind numbing that they don't give me a direct answer.
Have anyone else have this problem?
