beberl
Returning Member

Can't Open TurboTax 2023 on macOS Sonoma 14.3 (latest version)

Hey Everyone,

 

I attempted to install TurboTax 2023 on my MacBook Pro OS Sonoma Version 14.3 with an M1 chip. When I go to open the app it bounces on the dock for 5-6 seconds, and then disappears. I spent over 2 hours on the phone with Intuit Customer Service troubleshooting and they could not help me resolve the problem. I spent close to another hour on the phone with Apple Customer Service who told me to contact the 3rd-party developer (i.e., Intuit). I have tried all of the recommendations on both the Apple Support and Intuit on forums, with absolutely no luck.

 

Has anyone with a 2020 (or newer) MacBook Pro been able to successfully install TurboTax 2023? I even tried uninstalling the 2023 version and reinstalled 2022 TurboTax, but it does not work either.

 

Any guidance is greatly appreciated. Thanks!